After disconnecting from a server I’d also often get a “Connection Failed” error while trying to reconnect. The only way to resolve this was to exit and re-open UFO VPN from scratch. The error message recommends contacting support if the problem persists, so I did — and I never heard back from anyone.
- The real thing I have a problem with is that it usually takes 4 or 5 tries of hitting the connect button before it actually connects.
- Since VPNs are affordable and your online safety isn’t something to take lightly, I always recommend using an affordable paid VPN service instead.
- While I could log into my account, when I tried to actually watch a show I got a proxy error message.
Still, we didn’t want to give up and tested the service with the US East and West Coast servers. Just as we mentioned above, we didn’t expect to experience a stable connection with this provider. We were proven wrong, UFO VPN as our session timed out just once, and that was while we were logged to the Australian server. One of the positive things about this provider is that they feature a Smart Location option. What this does is register the fastest available server and thus saves you time.
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Things are no different for free VPNs that lack any reputation for guarantying your privacy. In the meantime, Kape Technologies, the parent company of PIA, is a leader in privacy. This setting overrides the default gateway settings that you specify in your TCP/IP settings. Check out our solutions on how to resolve the issue. There are also times when you cannot reach locations beyond the server or even establish a tunnel. Most often restarting the VPN or your router seems to work wonders on connectivity issues.
Additionally, its ability to unblock streaming services is almost non-existent. If you are subscribed to the free basic membership, you can only connect a single device at a time. However, the premium subscription allows up to 5 simultaneous connections, which is above average. To be honest, we were quite happy to see that this provider offers more than 2,000 servers in over 30 countries. The main reason why we don’t suggest UFO VPN for this purpose is because of the fact that they keep track of your browsing activity. Not only does it offer thousands of servers, but it also has robust security features.
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The only way to get in touch with customer support if you have a question or concern is via email, and we never received a response when we reached out to the team with some questions. They offer dedicated apps for Windows, MacOS, Android, and iOS devices. Although there is no free trial, there is a free basic plan. The free plan restricts you to limited server locations and may include ads.
Once I restarted the VPN and tried again, I was able to run it on all 5 devices at once and watch YouTube videos without problems. UFO VPN is not a good choice if you’re going to China. With powerful government blocks that censor the web and block VPN servers, only a few of the best VPNs can bypass the Great Firewall of China. Since it had a data breach that revealed user logs, UFO VPN isn’t a trustworthy provider for keeping your web activities private while you use the web in China.